Unit 4: Importance of good communication in one’s life – Communication Skills Class Notes
Improving your Communication Skills
- Make an eye contact
- Speak – looking at the person’s eye
- Encourages another person to talk
- Indicates that you are interested
- Use gestures – hands and face
- Body talk
- Small gestures for a small group of people
- Big gestures for a larger group
- Don’t send mixed messages
- Words, gestures and facial expression should reflect the message
- Be aware of body language
- Body language should speak the same message
- More powerful than words
- Manifest a good attitude and belief
- Be composed (calm and control) when interacting with another person
- Be honest and patient – optimistic
- Sincere and Respectful
- Be sensitive towards other people
- Develop listening skill
- Listen to other person’s activity
Elements of Technical Writing
Preparing CVs
